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Order Status

The order of several state

StateExplanationDefinedFeedback
UnrecognizedUnrecognizedUnaudited confirm the order 
ConfirmedThe order has been the verificationConfirmation letter to send you orders 
Payment   
Partial paymentReceived only part of orders for paymentReceivables letters you send an order 
PaidPayment all receivedReceivables letters you send an order 
CanceledCustomer to cancelCustomer canceled ordersSend you an order to cancel the letter
Undelivery cancelBeyond the delivery scope of the orderSend you an order to cancel the letter 
Repeat orderThe same day repeatedly order the same goods ordersSend you an order to cancel the letter 
Address unknownCustomers left the address is not detailed enough, or leaving only the mailbox can not be home delivery ordersSend you an order to cancel the letter 
Payment is not received7 days after the order date still have not received full paymentSend you an order to cancel the letter 
Payment of less than cancelPart to the balance unpaid within 7 days after paymentSend you an order to cancel the letter 
DeliveryPart of the deliverySome of the goods out of stock orders, the first inventory of goods shipped 
ShippedAll shippingPart of the delivery letter to send you 
Refund   
A partial refundReturn payment for part of your shopping  
For a full refundReturn all your shopping payments  
ReturnPart of the returnReceived some of the goods in order for you to return 
All returnReceived your return all the goods in the order  
FileHas been archiveOrder has been dealt with all the end of archived 

  • 7 days return policy, we only will refund for item not include postage.
  • Provide an invoice